Oswal Brothers-Katawala

Shipping Policy

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Welcome to Katawala.com!

Thank you for shopping with us. We are committed to ensuring a smooth and timely delivery experience for all our valued customers.

Shipping & Delivery

• Processing Time: All orders are processed within 1-2 business days.

• Delivery Timeline: Products are typically delivered within 3 to 5 business days from the date of dispatch, depending on your location.

• Shipping Area: We currently ship across India.

• Shipping Charges: Shipping charges, if any, will be calculated and displayed at checkout.

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Order Tracking

Once your order is dispatched, you will receive a confirmation message or email with tracking details to monitor the delivery status of your product.

 

Exchange Policy

• We do not accept returns.

• Products can only be exchanged if they are received in damaged condition.

• To be eligible for an exchange, you must notify us within 24 hours of receiving the product.

• Please provide clear photos or video evidence of the damaged item when contacting us.

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Contact Us

If you have any questions about your order or need assistance, please feel free to contact us:

Phone: +91 99300 72423
Address: Shop No. 2, Plot No. 134/135, Devdarshan CHS, Behind Pratik Garden,
Nr. Mansarovar Vidyalaya, Sector-34, Kamothe, Navi Mumbai - 410209
Website: www.katawala.com

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